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How an Infant Changing Station Affects Customer Reviews in 2022
Most businesses know the basics of customer satisfaction – knowledgeable employees, good location, product or service availability. But sometimes there are factors that affect a patron more than business owners may even realize. Many experiences feed a customer’s opinion of your company – from their primary interaction to the ancillary... -
How Diaper Changing Stations Impress Parents
Attracting customers to your business is only the first step. Finding ways to impress your customers is how you can retain their business long term. When it comes to customer satisfaction, you can stay ahead of your competition by considering the less obvious wants or needs of your customers. What... -
ADA Requirements for Baby Changing Stations
While it isn’t a federal law that every public restroom contain a baby changing station, establishments that make investments in baby changing stations provide a higher level of customer service. Restaurants, hotels, and stores demonstrate the importance of patron needs when they provide a safe, clean place for parents of...