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Replacement Parts

Please contact Customer Service at the number printed or fill out the form and we will get back to you as soon as possible.

Customer Service
Toll Free: 877-716-2757
Direct Dial: 330-722-5033
Hours: Monday-Friday 8:00-5:00 EST

Replacement Part Contact form
This information can be found on a label located on your product. This information is required because children’s safety is our #1 concern and ensures we are providing you with answers specifically for the Foundations product you own. If you do not have or cannot locate this information please call customer service to assist you.

Please note:
Submitting this form will not place an order for replacement parts. We will contact you regarding your request and ensure you get the parts you need.

* Required Fields

*** We will request the Model number, P.O. Number, and Date of Manufacture from our customers prior to resolving inquiries on purchased products. This information is used to help ensure the correct part is sent out, thereby maintaining the product’s safety and proper construction. This information can be found directly on the product, most often on a product identification label affixed to the product directly. If you are unable to locate this information, please call our customer service department while you are near the product and they can instruct you how to find it.


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