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In The News
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How an Infant Changing Station Affects Customer Reviews in 2022
Most businesses know the basics of customer satisfaction – knowledgeable employees, good location, product or service availability. But sometimes there are factors that affect a patron more than business owners may even realize. Many experiences feed a customer’s opinion of your company – from their primary interaction to the ancillary... -
ADA Requirements for Baby Changing Stations
While it isn’t a federal law that every public restroom contain a baby changing station, establishments that make investments in baby changing stations provide a higher level of customer service. Restaurants, hotels, and stores demonstrate the importance of patron needs when they provide a safe, clean place for parents of...