Returns

Online Orders 365 Return Policy

Foundations Quality Children’s Products wants you to be delighted with your purchase. That is why we offer for all online orders a 365 Day Return Policy!

As long as your item is new, unused, and in its original packaging with all tags and materials, you can return your purchase using your carrier of choice for a full refund within 365 days of the purchase date! Simply contact our customer service center to receive a return authorization number. We suggest using a carrier that provides tracking and delivery confirmation as we are not liable for returned packages until they are verified to be in our possession.

Used items can not be returned.

Upon receipt of return, we will inspect your return to insure that it abides by our return policy. Once this is verified we will issue a refund for the full purchase price via the form of payment used in the original transaction. This process can take up to 4 weeks after we receive your return. All returns received that do not abide by our return policy will be held until the customer sends us a prepaid label to return the merchandise to them. This typically applies to used merchandise.

Please feel free to contact us with questions regarding our return policy.